Public Offer

Edition

Date:

09.02.2025

This document, permanently posted on the Internet, is an

offer by LLC "AkhaliNet" (hereinafter – the Contractor) to

conclude a Contract for the Provision of Remunerated

Services (hereinafter – the Contract) with a legally

competent and capable natural person (hereinafter – the

Customer), hereinafter collectively referred to as the

Parties.

This document is a public offer, meaning that using the

Website (or application) constitutes full and unconditional

acceptance (an acceptance) of the terms set forth in the

Offer and is deemed to be joining the Contract in its

entirety, including all its clauses and sections.

A proper acceptance of this Offer is carried out by the

Customer performing the following actions:

a)

Filling out the application on the Website

https://ulta.ge/ and its subdomains (hereinafter – the

Application);

b)

Clicking the “Continueˮ button and entering an E-Mail

address, and giving consent by clicking “By clicking

continue, you agree to the terms of the public offerˮ.

Submission of the application via a Telegram bot, E-Mail, or

any other communication channel;

c)

Payment of the Contractorʼs service fee by transferring

funds in the manner provided in Section 5 of this

Agreement (clause 5.3).

The Customer is advised to carefully review the text of the

Offer (including any amendments made over time) posted

on the Website and, in the event of disagreement with the

terms, immediately leave the Website and refrain from

using its functions and the Service.

The Contractor reserves the right to modify the terms of

the Offer by posting an updated version of the document

on the Website. The Customerʼs continued use of the

Website after the changes and/or additions take effect

shall constitute acceptance and agreement to such

changes and/or additions. The effective date of the Offer

changes is the date of their publication on the Website.

The terms of the Offer constitute an open and publicly

available document. The current version of the Offer is

posted on the Internet at the following URL (domain name):

https://ulta.ge/offer.

The law of the Republic of Georgia applies to this Contract

and to the relationships arising between the Parties as a

result of using the Website.

1.

Terms and Definitions

1.1.

The following terms used in the Contract shall have the

following meanings:

1.1.1.

Acceptance of the Offer – the full and unconditional

acceptance of the terms of the Offer by the Customer

through the performance of the actions specified in this

Offer. The acceptance of the Offer creates a Contract on

the terms of the Offer.

1.1.2.

Contract

– the agreement between the Contractor

and the Customer concluded by accepting this Offer.

1.1.3.

Order

– the decision by the Customer to order the

Data Processing Service through the Website by selecting

one of the tariffs and making the corresponding payment,

which constitutes the full and unconditional acceptance of

this Offer by the Customer.

1.1.4.

Customer

– the person who has submitted an

application and begun using the Contractorʼs Website and

Service on a paid basis.

1.1.5.

Application – the HTML form filled in by the Customer

on the Website/in the Service to obtain the ability to use

the functionalities of the Website and Service, or a request

submitted via Telegram, E-Mail, or another communication

channel.

1.1.6.

Contractor – LLC "AkhaliNet", acting independently

and through its authorized employees, responsible for

administering the Website and the operation of the Service.

1.1.7.

Content and Materials – any intellectual property

objects of the Contractor, in the form of texts, images,

drawings, photographs, graphics, videos, programs,

sounds, user interfaces, logos, computer codes, etc.,

posted on or contained within the Website with the

Contractorʼs consent.

1.1.8.

Offer

– this document, published on the Internet on

the Contractorʼs Website and containing an offer to

conclude a Contract for the Provision of Remunerated

Services.

1.1.9.

Personal Data – information directly or indirectly

relating to the Customer, voluntarily provided by him/her

when filling out the Application. This information is stored

in the Contractorʼs database using services and programs

that ensure reliable protection from unauthorized

third-party access, and shall be used solely in accordance

with this Offer and the applicable legislation of the Republic

of Georgia. Information received under this Offer is not

considered personal data, as the Contractor does not

process such information.

1.1.10.

Subscription

– the payment method for the Services

with automatic renewal every month (30 days), in

accordance with the terms provided in the Offer.

1.1.11.

Website

– the website located on the Internet at the

unique URL: https://ulta.ge/ (including subdomains), which

is a combination of hardware and software resources and

information intended for publication on the Internet. The

Website is accessible to an unlimited number of persons on

the Internet.

1.1.12.

Service

– the internet service “Ultaˮ, which

provides the Customer with the opportunity to order

remunerated Services.

1.1.13.

Tariffs – the system of pricing for the Services (paid

Subscription) as presented on the Website.

1.1.14.

Services

– data processing services, including

private virtual access services as well as other services

related to online personal security and private Internet

access. The Services include, but are not limited to, VPN

(Virtual Private Network) and other software, add-ons,

applications, information, and informational materials

available to the Customer from the Contractor.

1.2.

In the event that terms not specified in clause 1.1 are

used in the Offer, they shall be interpreted and applied in

accordance with the applicable legislation and the

customary business practices established on the Internet.

1.3.

This Offer does not require the signatures or seals of

either the Contractor or the Customer, yet it retains its legal

force.

2.

Subject

Matter

2.1.

In accordance with the Offer, the Contractor

undertakes to provide the Customer with the Services as

described in the selected tariff indicated on the

Contractorʼs website at https://ulta.ge/, which forms an

integral part of the Contract, and the Customer undertakes

to accept and pay for the provided Services in the amount

and within the time frames specified in the Contract.

2.1.1.

The type and quantity of Services provided by the

Contractor to the Customer under the Contract are

determined by the Customer by submitting the

corresponding Order to the Contractor through the

Application as defined in the Contract. The Customer

places an Order for the Services through the Website by

selecting one of the tariffs presented on the Website. By

paying for the Order, the Customer confirms his/her

consent to conclude this Contract (acceptance of the

offer).

2.2.

By entering into the Contract, the Customer is also

granted a non-exclusive, non-transferable, gratuitous right

of access to the Website, which is unlimited in duration.

The Contractor provides the Customer with access to the

Website, and the Customer agrees to use such access only

within the limits and in the manner provided by the

Contract. The Customer may exercise his/her right to use

the Website only outside the territory of the Republic of

Georgia.

2.3.

The Customer is not entitled (nor may permit any third

party) to modify, deconstruct the Website into its

component codes, decompile, or otherwise attempt to

obtain the source code or any part thereof.

2.4.

The Contractor manages the Service on an ongoing

basis, determines its structure and appearance, permits or

restricts user access to the Website, and exercises other

rights at its discretion.

2.5.

By concluding the Contract, the Customer confirms the

following:

a)

The Customer has fully read and agrees with the terms

of this Contract;

b)

The Contractor does not collect, process, or transmit

personal data.

2.6.

Access to the Service is provided subject to technical

feasibility. By accepting this Agreement, the Customer

acknowledges that the provided services constitute a

comprehensive electronic Service which depends on

numerous factors beyond the control of the Administration:

the operability of communication channels, changes in the

rules and APIs of third-party servers used, availability of

third-party servers. Continuous 100% access is not

guaranteed. Interruptions in access may occur.

2.7.

This Agreement covers all currently existing

(functioning) features of the Website and Service, as well

as any subsequent modifications or new features that may

appear in the future.

3.

Rights and Obligations of the Parties

3.1.

The Customer undertakes to:

3.1.1.

Carefully read the contents of the Offer and comply

with its terms.

3.1.2.

Use the Service and Website only for lawful purposes

and in accordance with the laws of the Republic of

Georgia.

3.1.3.

Not record, distribute (publish, post on Internet sites,

copy, transmit, or resell to third parties) the information and

materials provided by the Contractor for either commercial

or non-commercial purposes, nor create derivative

informational products for commercial gain.

3.1.4.

Select the required services indicated on the Website

in accordance with this Offer.

3.1.5.

Ensure timely payment for the provided Services in

accordance with the terms of the Contract.

3.1.6.

Submit to the Contractor any claims regarding the

quality of the provided services within no more than 7

(seven) calendar days from the date of receipt of the

services. If no claim is received by the Contractor, the

Services are deemed to have been provided in full and

properly.

3.1.7.

Use the Service and Website in good faith.

3.2.

The Customer is entitled to:

3.2.1.

Use any available functionalities on the Website,

provided that the laws of the Republic of Georgia are

observed.

3.2.2.

Cease using the Website at any time.

3.2.3.

Receive informational support on issues related to

the provision of Services and the operation of the Service

for the entire duration of the Contract (from its conclusion).

3.3.

The Contractor undertakes to:

3.3.1.

Provide the Customer with access to the selected

Services and to render the Services in accordance with the

terms of the Offer.

3.3.2.

Provide consvrubeltions via E-mail and Telegram on

issues arising for the Customer in connection with the

provision of Services.

3.3.3.

Make all reasonable efforts to ensure the stable

operation of the Website and Service, gradually improve it,

and correct any errors in the Service at its discretion.

However, the Website and Service are provided to the

Customer on an “as isˮ basis.

3.3.4.

Resolve disputed situations by correspondence

when the Customer contacts the Contractor using the

contact form on the Website. If any question is not

regulated by the Offer, the Contractor will decide how to

proceed in that particular situation.

3.3.5.

Not disclose the Customerʼs data or provide access

to such information to third parties, except in cases

expressly provided by the legislation of the Republic of

Georgia.

3.3.6.

Not log the Customerʼs Internet traffic, list of visited

websites, or IP addresses.

3.4.

The Contractor is entitled to:

3.4.1.

Engage third parties to perform the Contract without

obtaining the Customerʼs consent.

3.4.2.

Request from the Customer all necessary

information and documents for the proper fulfillment of the

Contract.

3.4.3.

Unilaterally change the cost of the Services by

notifying active subscribers via e-mail or other contact

details.

3.4.4.

Unilaterally terminate the Offer and cancel the

Customerʼs access to the Service in the event of a breach

of the terms of the Offer by the Customer. Such a breach

also includes:

●

any violation of copyright laws as regulated by the

applicable legislation of the Republic of Georgia;

●

using the Service and Website in an illegal or unlawful

manner;

●

causing damage to the Contractor or third parties;

●

delays in payment for the Services.

3.4.5.

Restrict the provision of Services to the Customer in

the event of detecting facts of improper use of the Service,

namely:

●

using the Service for purposes that violate the

legislation of the Republic of Georgia and/or other

countries;

●

transferring an individual access key to third parties

(except for the Customerʼs immediate relatives);

●

exceeding the traffic quota provided for in the tariff

plan. In the event this threshold is exceeded, access

to the Service will be automatically suspended. In this

case, the Customer may contact the Contractor using

any available communication channels to request an

increase in the traffic limit.

3.4.6.

At any time and without prior notice, perform

moderation and modifications to the Website, its sections,

services, functionalities, and tools, delete, change, or post

any results of intellectual activity with or without prior

notice, including by introducing additional restrictions on

its use.

3.4.7.

Impose any limitations on the use of the Service.

3.4.8.

Suspend the operation of the Website and Service to

carry out necessary planned maintenance and repair work,

as well as unscheduled work in emergency situations.

3.4.9.

Edit and publish any information on the Website.

3.4.10.

Exercise any other rights granted to the Contractor

by the legislation of the Republic of Georgia and the terms

of the Offer.

4.

Terms of Access to the Service

Rules for the Use of Services

4.1.

In order to gain access to the Service, the Customer

must submit an Application. The Order for Services is

placed by the Customer through the Website or by

contacting via the Customerʼs e-mail, Telegram with

subsequent invoicing to the Customerʼs e-mail or

Telegram, or via the Contractorʼs mobile applications.

4.2.

Services provided under the free tariff are offered on

an “as isˮ basis, without any guarantees of operability or

other conditions.

4.3.

If the Contractor requires additional information, it is

entitled to request it from the Customer. In the event that

the Customer does not provide the required information,

the Contractor shall not be held liable for the quality of the

service provided to the Customer.

4.4.

By providing certain data, the Customer agrees that all

such information is accurate, reliable, current, and

complete, and confirms his/her consent to the processing

of such data by the Contractor. The Customer is solely

responsible for the accuracy of the information provided in

the order and for the full performance of the related

obligations.

4.5.

The Contract between the Parties is deemed

concluded from the moment the order is placed

electronically.

4.6.

If the Customer does not cancel the Subscription on

the Website, the Order placed by the Customer will be

automatically renewed for an equivalent period upon the

expiration of the initial Order in accordance with the Tariffs

specified on the Website (auto-renewal of the Services).

This is applicable if the auto-renewal option was enabled

when selecting the tariff.

4.7.

The Customer must comply with the rules generally

accepted on the global Internet or those directly

established by the applicable laws and regulations of the

Republic of Georgia for communication services. Violation

of these rules by the Customer may be grounds for refusal

of Services. Examples of such violations include, but are

not limited to, the following:

4.7.1.

When using the Service, the Customer is prohibited

from:

●

using the Service for commercial purposes by

reselling it;

●

using the Service for unlawful purposes (using the

Service in ways that contradict applicable legislation;

transmitting, distributing, or storing any materials and

information prohibited by applicable law, as well as

any other actions contrary to current law or regulatory

acts, including but not limited to, copyright

infringement, unauthorized use of trademarks and

trade names, disclosure of confidential state or

commercial information without the consent of its

owner, violation of export-import regulations, inciting

racial or national intolerance, distribution of

pornography, etc.);

●

transmitting and posting on the network, using the

Service, information and software containing

computer viruses or other malicious components;

●

sending, publishing, transmitting, reproducing, or

distributing, via the Service, software or other

materials that are partially or fully protected by

copyright or other rights without the Ownerʼs

permission;

●

sending unsolicited advertising, informational, or

other materials to persons who have not consented to

receive such communications (the Customer is

prohibited from using the Service for unauthorized

distribution of commercial or other information:

distribution of advertising, informational, or

commercial materials not in accordance with

established rules, in an intrusive manner, without the

recipientʼs consent, or in a manner that causes

complaints; unauthorized use of email servers and

teleconferences on the Internet without the ownersʼ

permission; mass mailing of identical or similar

messages to one or several groups or mailing lists

(spam) using the Service);

●

transmitting over the Internet information whose

content contradicts international law;

●

using the Service to distribute materials that insult

human dignity, promote violence or extremism, incite

racial, national, or religious hatred, or pursue hooligan

or fraudulent purposes;

●

falsifying oneʼs IP address, addresses used in other

network protocols, or any other service-related

information when transmitting data over the Internet;

●

using non-existent return addresses when sending

electronic mails, except in cases where a particular

Internet resource explicitly permits anonymity;

●

performing actions aimed at altering the settings of

the operatorʼs equipment or software or any other

actions that may cause disruptions in their operation;

●

using the Service for unauthorized access (i.e.,

access or use of resources (i.e., services, networks,

systems, data, or information) without explicit

permission from the Owner; violation, alteration,

circumvention, or damage to access control systems

(i.e., authentication, authorization, billing, and system

monitoring systems) to resources; attempts to scan,

test, or search for ways to breach or circumvent

access control systems without explicit permission

from the Owner; unauthorized interception,

monitoring, modification, or redirection of data and

traffic; creating interference with the normal

functioning of services, networks, channels, and

systems, including mailbombing, flooding, attempts to

overload systems, and broadcast attacks; modifying

the address part and contents of data packets on the

network, including e-mail messages; any other types

of access or use of a resource that are not expressly

permitted by the resource owner);

●

attempting unauthorized access to Internet resources,

conducting or participating in network attacks or

hacking, except in cases where an attack on a

network resource is conducted with the explicit

permission of the owner or administrator of that

resource;

●

intentionally causing damage through the use of the

Service;

●

violating the order, rules, and terms of Service

provision as determined by applicable law and posted

on the Website.

4.7.2.

The Customer is responsible for the security of the

login and password of his/her accounts, as well as for all

actions performed under his/her login and password. The

Customer agrees that any actions (which may be provided

directly by the Contractor) regarding connecting,

managing, using, and disconnecting the Service shall be

considered solely as actions of the Customer.

4.7.3.

The Contractor is not liable for the Customerʼs use of

data obtained as a result of using the Service, including the

transmission of mobile subscriber numbers or other data to

third parties; nor for providing oneʼs login/password to third

parties.

5.

Cost of Services and Payment Procedure

5.1.

The cost of the Services is set in the currency of the

Russian Federation – rubles, and may also be displayed in

other currencies; such details are provided in the relevant

section of the Website and are determined by the Tariffs

established by the Contractor.

5.2.

The list of provided Services and the corresponding

Tariffs is posted on the Contractorʼs website at:

https://ulta.ge/, which forms an integral part of the

Contract.

5.3.

Payment for the Subscription is made through an

external payment system. The terms of use of that system

are presented during the payment process. When making

the payment, the Customer must follow the payment

instructions regarding the procedure and methods of

payment.

5.3.1.

The Subscription is perpetual, i.e., it remains in force

until the Customer terminates it.

5.3.2.

In order to avoid being charged by the Contractor for

the Subscription, the Customer must cancel (disable) the

Subscription before the end of the Subscription period or

by another method indicated on the Website.

5.3.3.

The Subscription period is calculated in calendar

days and amounts to 1 month, 30 days, 180 days, 360

days, or 720 days depending on the Customerʼs choice.

Auto-renewal of the Subscription (payment for the new

Subscription) upon the expiration of the previous

Subscription period is carried out automatically under the

same conditions as those applicable to the expired

Subscription. The funds will be debited automatically on

the date of the current Subscriptionʼs expiration, and the

Subscription will be renewed for an equivalent period.

5.4.

The Contractor reserves the right to change the cost

of the Services unilaterally by notifying active subscribers

via e-mail or other contact details. The new subscription

fee conditions shall come into force from the moment of

the first renewal of the Subscription.

5.5.

The Customerʼs obligations for payment of the Order

shall be deemed fulfilled at the moment when the funds are

received by the Seller in full, in accordance with the Tariffs.

5.6.

Settlements between the Parties for the Services are

carried out using the methods specified on the Website.

5.7.

Placing an Order for a service constitutes the

Customerʼs agreement to pay for the service at the prices

in effect on the day the Order is placed on the Website.

5.8.

In the event of termination (cessation) of the Contract,

any remaining unused funds of the Customer shall be

refunded by the Contractor via a bank transfer to the

Customerʼs account by the same method by which the

payment was made.

6.

Special Conditions and Liability of the Parties

6.1.

The Contractor is responsible for the timely provision of

the Services provided that the Customer complies with the

established requirements and rules posted on the website

https://ulta.ge/ in accordance with the provisions of this

Contract.

6.2.

The Contractor shall be exempt from liability for any

breach of the Contract if such breach is caused by force

majeure circumstances, including: actions of state

authorities, fire, flood, earthquake, other natural events,

power outages, strikes, civil unrest, riots, or any other

circumstances – not limited to those listed – that may affect

the Contractorʼs performance of the Contract.

6.3.

The Contractor shall not be held liable for the quality of

public communication channels or the services providing

the Customer with access to these services.

6.4.

The coverage area, Internet speed, and quality of the

connection when providing the Services may vary. The

Contractor undertakes to make every reasonable effort to

ensure that the Services are available at all times (except

during maintenance and repair downtimes). The Services

may be unavailable due to factors beyond the Contractorʼs

control, including emergencies, network problems,

interferences, signal interruptions, or failures in other

services.

6.5.

The Contractor is not liable for loss of data and

messages, or incorrect rendering of pages due to network

issues (for example, on a T-1 line). For the protection of the

Customer, the Contractor may, at its sole discretion,

impose limitations on the use of certain data and block

customer

service.

Note:

The network speed is a nominal estimated

characteristic and does not correspond to the actual speed

of data transmission and reception. The actual network

speed depends on its configuration, data compression

methods, network load, and other factors. The Contractor

does not guarantee timely data reception and is not

responsible for any delays or losses.

6.6.

The Contractor undertakes not to disclose the

information received from the Customer. Disclosure of

information in accordance with justified and applicable

legal requirements is not considered a breach of

obligations.

6.7.

The Contractor collects information regarding the

visitorʼs IP address. This information is not used to

establish the visitorʼs identity.

6.8.

The Contractor is not liable for information provided by

the Customer on the Website in a publicly accessible

manner.

7.

Liability of the Parties

7.1.

For non-fulfillment of the terms provided in this

Contract, the Parties shall be liable in accordance with the

norms of the legislation of the Republic of Georgia.

7.2.

The Contractorʼs liability is limited to the actual

damage, the amount of which shall not exceed the cost of

the Tariff selected by the Customer.

7.3.

The Customer undertakes not to use the system for

sending spam, port scanning, or proxy purposes, nor to

carry out hacker attacks on other computers or networks.

7.4.

The Contractor shall not be liable (and shall not

consider claims):

●

for possible breakdowns and interruptions in the

operation of the Website and Service, and the

resulting loss of information;

●

for any damage to the Customerʼs computer, mobile

devices, any other equipment, or software caused or

related to the use of the Service or websites

accessible via hyperlinks posted on the Website;

●

for any types of losses resulting from the Customerʼs

use of the Service or any individual parts/functions of

the Service;

●

for claims by third parties;

●

in any other cases, subject to clause 7.2 of this

Contract.

7.5.

The Contractor shall not be liable, nor consider claims

from the Customer or third parties, and shall not

compensate for any losses if the Customer is unable to use

the Contractorʼs Service in accordance with his/her

understanding of the principles of similar services. The

Service is provided “as isˮ and may not meet the

Customerʼs expectations.

7.6.

The Parties are exempt from liability for partial or full

non-performance of obligations due to force majeure

circumstances. Force majeure circumstances include:

tsunamis, storms, earthquakes, floods, wildfires, typhoons,

hurricanes, droughts, changes in sanitary-epidemiological

conditions, catastrophes, mass protests, decisions of state

authorities, as well as other circumstances arising from

extraordinary events. The Party affected by force majeure

shall notify the other Party in writing at the first

opportunity, but no later than five days from the

occurrence of the event.

7.7.

In the event that the Customer breaches the terms of

the Contract, the Contractor is entitled to block the

Customerʼs access to the Service without stating any

reasons. In such case, the Contractor may, at its discretion,

either refund the Customerʼs money or retain it to cover

expenses related to the fulfillment of the Contract.

7.8.

No conditions, warranties, or other provisions, other

than those expressly stated in this Contract, apply to the

Service. The Contractor does not provide any warranties

that the use of the Service will meet the Customerʼs

expectations, that it will not be interrupted, will be available

at any convenient time, will be secure, or will be free from

errors or failures.

8.

Miscellaneous Provisions

8.1.

The period for joining the Contract is limited to the

availability of the Offer on the Website. The Offer enters

into force upon its acceptance by the Customer and

remains in force indefinitely.

8.2.

The Contract may be terminated unilaterally at the

initiative of the Customer with mandatory written notice to

the Contractor via the Website or by e-mail.

8.3.

The Customer is solely responsible for regularly

reviewing the Contract. The Customerʼs use of the Website

and Service after any amendments to the Contract shall be

deemed acceptance of such changes and an indication of

his/her willingness to assume the obligations imposed by

them.

8.4.

The invalidity of any provision of the Contract shall not

entail the invalidity of the remaining provisions.

8.5.

All disputes arising in connection with the execution of

the Contract or as a result thereof shall be resolved by

negotiation between the Parties.

8.5.1.

Prior to filing a lawsuit, the Party that considers its

rights to be violated (hereinafter – the Interested Party)

shall send a written claim to the other Party. The claim

must include the Interested Partyʼs demands and their

justification with reference to the norms of legislation

and/or terms of the Contract that have been violated.

Copies of documents confirming the circumstances

described in the claim must be attached.

8.5.2.

The Party receiving the claim shall review it and send

a written, reasoned response to the other Party within 10

(ten) business days from the receipt of the claim.

8.5.3.

In case the Parties fail to reach an agreement, the

dispute shall be submitted to the court at the Contractorʼs

place of business in accordance with the applicable

legislation of the Republic of Georgia.

8.6.

For matters not regulated by the Contract, the laws and

other legal acts of the Republic of Georgia shall apply.

8.7.

The Parties acknowledge that all notifications,

messages, agreements, documents, and letters sent using

authorized e-mail addresses may be used as written

evidence in court.

8.8.

The Parties are entitled to use facsimile or e-mail for

coordinating applications, documents, negotiations, etc.

Documents transmitted by facsimile or e-mail shall have

legal force for the Parties.

9.

Contractorʼs Details

LLC "AkhaliNet"

Address: Republic of Georgia, Tbilisi, Saburtalo District,

Sulkhan Tsintsadze, Street N 39, Entrance 1, Apartment

N42, Attic Floor

TIN:

405736039